Conquer QuickBooks Multi-User Mode Not Working

roywill369

4 days ago3 min read

**QuickBooks Multi-User Mode Not Working**

QuickBooks is a popular accounting software that millions of users use. Despite being meticulous software, it runs into errors or glitches sometimes. QuickBooks is filled with different features and tools, and the multi-user mode is one of them. This feature allows multiple users to gain access to the company files simultaneously. If the QuickBooks multi-user mode not working, you can’t access the company files located on another device. This might occur for several reasons, which we will discuss later in the blog's subsequent sections. Let’s delve deep into the blog to learn ways to eliminate the error immediately.

Are you worried about technical glitches in QuickBooks? If the error is related to multi-user mode, you must review this detailed guide once. If this segment doesn’t help you, we recommend you contact our professionals at 1.855.738.2784.

Possible Causes Behind QuickBooks Multi-User Mode Not Working

Look at the list given below, which contains all the reasons that can cause a multi-user mode error:

This might occur if you have not installed QuickBooks on the server.
It is possible that the hosting settings are not configured.
There is miscommunication between the software and the company files due to restrictive settings of the firewall or antivirus software.
The error gets triggered if the database server can’t open the company file.
Due to the improper setup of Windows file permissions.
Because of the QuickBooks Database Server Manager Network diagnostics failed.

A Stepwise Solution to Rectify QuickBooks Multi-User Mode Not Working

Here, you have been provided with a set of steps that can be used to elucidate the multi-user mode error. See how:

Step 1: Setting up folder permissions

Verifying that permissions are set correctly

Firstly, launch the Start menu and move to File Explorer.
Right-click the folder that has your company file.
Choose Properties.
You need to choose Advanced on the Security tab.
Now, tap the QBDataServiceUserXX option and click Edit.
These must be set to Allowed:
- Traverse Folder/Execute File
- List Folder/Read Data
- Read Attributes
- Read Extended Attributes
- Create Files/Write Data
- Create Folders/Append Data
- Write Attributes
- Write Extended Attributes
- Read Permissions

Follow the steps if the permissions are not set correctly:

Right-click the folder that has your company file.
Choose Properties.
Move to Security and tap Edit.
Now, head to QBDataServiceUserXX, choose Full Control, and then click Allow.
At the end, choose Apply and click OK.

Step 2: Install QuickBooks Database Server Manager

To proceed, you must have installed the latest QuickBooks database server manager. Using this, you can share your company files over the network.

Step 3: Setting Windows admin rights

To make changes to firewall settings, you must have administrative rights. This will let you change firewall settings and folder permissions.

Step 4: Use Database Server Manager to scan folders

First, you need to open the Start Menu on the server computer.
Now, search for “Database” in the search field and launch QuickBooks Database Server Manager.
Move to the Scan Folders tab.
Afterward, choose Browse and pick the folders holding your company files (QBW).
After you are done, click OK.
Lastly, click Start Scan.

Conclusion

QuickBooks multi-user mode not working is an issue that occurs due to some settings problems. We have already explained all the causes that trigger this error in the above sections, along with their solutions. Read the guide carefully to have a better understanding of the error code and solutions.