What is QuickBooks Error 1328? How to Resolve it?

QuickBooks Error 1328

QuickBooks is one of the most widely used accounting software programs all over the world. QuickBooks is designed and developed by Intuit and has all the proprietary ownership. QuickBooks is used by many small and mid-sized businesses to maintain their accounting documents in one place in a well-organized way. QuickBooks comes with many high-level features like accounting, tax, payroll, and so on, which help the business to get all the data under one roof. Aside from having great features and functionalities, sometimes it also gets affected by many unwanted technological issues and glitches. Here we have the QuickBooks Error 1328 which has been reported by many users.

QuickBooks Error 1328 occurs while updating, repairing, installing, and uninstalling the QuickBooks Desktop application. This error is the most common update error reported by QuickBooks users. The error pops up on the screen displaying “Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.”

If you are facing QuickBooks error 1328 and want to resolve it immediately, contact certified QuickBooks experts by dialing the customer service number 1.855.738.2784.

What Causes QuickBooks Error 1328?

There are many possible reasons that cause QuickBooks Error 1328, but mainly, this occurs when a QuickBooks program is installing an update with a different version of the license number.TMP files in the config.msi also prevent QuickBooks from completing the update. There are also some possible causes that create the error, which are given below:

1. Improper installation of the software.

2. The installation file is damaged or corrupted.

3. There is a problem downloading the update.

4. Failure of the network during the installation.

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Symptoms of QuickBooks Error 1328 on the System

As you know, if an error occurs, then it also gives symptoms to the computer, so a user can easily find out what is happening to the system. When this error happens it shows a pop-up message on the desktop screen like "Error Updating file C;\Config.Msi\PTXXXX.tmp. Below, we've given some known symptoms that can be easily observed if the error code occurs:

1. Failure in repairing, updating, or uninstalling QuickBooks.

2. QuickBooks Desktop program starts hanging or won't open

3. The Windows system slows down and becomes unresponsive

4. QuickBooks Error code 1328 displays many times on the computer screen with an error message 1328.

Solutions to Get Rid of QuickBooks Error 1328

Sometimes the solution won't really work, and there you really need a technical expert, but before going to an expert, follow the steps given below, which play an important role in rectifying the QuickBooks Error 1328. Initially, most of them could work for you. Check out the solutions given below to fix the issue:

Solution 1. Reinstall QuickBooks

Before reinstalling the application, note down the product code and license number of your QuickBooks.

1. Click on the Start menu and open the Control Panel.

2. Select your QuickBooks version from the list of installed applications.

3. Then, click on Uninstall/Change.

4. Now, click Remove and then click Next.

5. Next, open the downloaded QuickBooks.exe file to reinstall QuickBooks.

6. Follow the instructions given on the screen.

7. Accept the terms and conditions and then click Next.

8. Fill up the product details and select Next.

Your QuickBooks is reinstalled now. If this didn’t fix your issue, go through the next solution.

Read more: How to fix QBDBMGrN Not Running On This Computer

Solution 2. Uninstall QuickBooks and rename the installation file

1. Uninstall QuickBooks.

2. Click on the Windows Start menu and open up File Explorer.

3. Next, move to the folder that contains the company file.

4. Right-click on the company file folder and select Rename.

5. Type .old at the end of the folder’s name. It prevents QuickBooks from opening the folder when you reinstall the software.

Follow the steps if you get an access error message while renaming the folder

1. Right-click on the Windows taskbar and choose Task Manager.

2. Choose the Process tab.

3. Next, select the Name column header to sort out the list.

4. Select QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, and Qbw32.exe processes, and select End process.

5. At last, click Yes if you see the warning message box.

That’s all about the troubleshooting solutions to resolve QuickBooks Error 1328. We hope that the given steps help you in resolving the error. If the error persists, you need to contact the QuickBooks support team by dialing the customer service number 1.855.738.2784.

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