Can’t Open QuickBooks Company file [Effective Solutions]

Can’t Open QuickBooks Company file

QuickBooks offers features for accessing company files from another computer. When a user really tries to access the company file and is unable to do so, they encounter an error message like "can’t open QuickBooks company file." It might be due to misconfigured hosting settings on the server computer or due to any other technical glitch. Furthermore, we will briefly discuss all the possible reasons that can prevent users from accessing QuickBooks company files, along with their solutions. You must stick to the guide to solve the error in no time.

If you tried but failed to resolve it and need professional assistance, don’t hesitate to contact us. Our experts are experienced and will immediately provide you with a solution. To contact us, give a ring to 1.855.738.2784.

Root Causes Behind Can’t Open QuickBooks Company File

1. The company file was damaged when it was last used.

2. Due to a corrupt hard drive file storage.

3. The location and extension of the file are creating problems.

4. Conflict in *QBW.tlg file.

5. Trying to open company files with outdated QuickBooks.

6. Issue with Reports in the file.

7. This could be a symptom of a QuickBooks unrecoverable error.

Easy Solutions to Fix "Can’t open QuickBooks Company File”

You have been given three easy solutions that you can use to resolve this error. Let me take you through them thoroughly:

Solution 1: Updating QuickBooks and checking the file type

1. First, upgrade QuickBooks Desktop to the latest version.

2. The file you want to open must be a company file (.QBW), not a backup (QBB) or portable file (QBM).

3. Ensure the file is not compressed or encrypted:

   • When you right-click on the company file, select properties.

   • Click Advanced.

   • Compress and Encrypt checkboxes should be clear.

   • Click OK.

Read More: How to Fix QuickBooks Error 1603?

Solution 2: Don’t save the desktop when you close QuickBooks

1. Open QuickBooks Desktop.

2. Choose the company file from the No Company Open option. 

3. From the keyboard, press ALT, hold it, and select Open; don’t press ALT until the file is opened. If you can sign in using QuickBooks, leave the ALT key and enter the password. Again, press and hold ALT and click OK. 

While closing preferences, go and turn off the Save the Desktop option only if your company is open. 

1. Move ahead to the Edit option and click Preferences.

2. Choose Desktop View.

3. Find and click the Don't save the Desktop option, and then click  OK.

4. Close your QuickBooks, reopen it, and launch the company file.

Solution 3: Turn off hosting on your workstations

Follow the steps below to turn off hosting on your workstations:

1. Launch QuickBooks on any of the workstations.

2. Move to the File and select Utilities.

   • If the Host to multi-user option is visible, jump to the next step because this workstation has no problem.

   • If the Stop Hosting Multi-User Access appears, click on it.

3. All the steps should be repeated for all the workstations.

Conclusion

In summary, we can say that you can’t open QuickBooks company files, which is another possible error that you might encounter when trying to access the company file from another computer for several reasons. The above section has already mentioned some of the root causes and their solutions. We suggest that you first review these solutions, and if the error persists, contact our professionals.

You may also read: QuickBooks Error 6123, How to Fix it?

FAQs

What is a QuickBooks company file?

It is a QuickBooks desktop file that contains all the essential data, such as financial information about the business. Its default location is C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.

How do you install QuickBooks Desktop?

To easily install the QuickBooks software, visit its official Intuit website. You may need a product key or a license number to get access.